The agreement
These terms are between you and Maution (Pty) Ltd (registration number 2026/901776/07), which owns and runs Field Competent ("we"). By creating an account you accept them. You must be 18 or older and allowed by law to own the firearms you record.
What Field Competent is, and is not
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A personal record-keeping tool for firearms, licences, ammunition, range sessions and hunts.
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It does not apply for, renew or lodge anything with SAPS, the Central Firearms Register or an association. You remain responsible for your licences, renewals and dedicated-status obligations.
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Licence rules, limits and reminders are shown to help you and follow the SAPS licence guide. Your licence documents, the official registers and the law decide. Check with SAPS or an attorney when it matters.
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Ballistic figures and dope cards are calculations. Confirm them at the range before relying on them. You are responsible for every shot you take.
Free and Premium
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The free version keeps two active firearms, with licence reminders included.
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Free trial: once per account, you can try Premium free for 7 days. No card is needed and nothing is charged. Before the 7 days end we email you a reminder. If you do not subscribe, your account moves to the free plan and extra firearms are archived, never deleted.
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Premium is a subscription, paid by the month or by the year. The prices are shown on the Premium page before you pay.
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Monthly: it renews automatically every month, on the date you first paid, until you cancel.
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Yearly: you pay for one year. Between 40 and 80 business days before the year ends we email you a notice with the end date and your options. Premium renews for another year only if you choose that, in Settings. If you do not choose, Premium continues month to month at the monthly price shown in the notice, charged to the same card from the day the year ends, until you cancel. We also email a reminder about two weeks before the date.
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Your price: you keep the price that applied when you subscribed for as long as you stay subscribed on that plan. A yearly launch price stays yours each time you renew for another year. It no longer applies once you move to monthly or your subscription ends. If we ever have to raise the price for existing subscribers, we will tell you at least 40 business days before the payment it applies to, and you can cancel before then.
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Switching: a monthly subscriber can switch to yearly in Settings. You pay the yearly price then, the year starts when the month you paid for ends, and the monthly payments stop.
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You can cancel any time: on the website in Settings, and in the phone app (coming soon to Apple and Android) through Google Play or the App Store. Premium stays on until the end of the month or year you paid for and nothing more is charged. Your records stay on your account on the free plan, and extra firearms are archived, never deleted.
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Ending a yearly plan early: under section 14 of the Consumer Protection Act you may also cancel a yearly plan before the year ends by giving 20 business days’ notice by email to
[email protected]. We then refund what you paid, less the monthly price for each month started up to the end of the notice period, which is our reasonable cancellation charge.
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The phone app is coming soon to Apple and Android. When you subscribe in it, Google Play or the App Store manages renewals and reminders.
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If a payment fails, Premium stays on for 3 more days while it is retried, then your account moves to the free plan.
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Premium unlocks the features listed on the Premium page at the time you subscribe, on every device you sign in to. Features added later may be included in Premium or offered separately.
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Prices are in rand and include VAT where applicable. Launch prices can end at any time for new subscribers without notice. This does not change the price of people already subscribed.
Free trial and refunds
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The 7-day free trial is how you try Premium before paying. It also covers the 7 days of cooling-off that the law gives you after you agree to buy something online.
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Payments are not refunded once you have paid, so cancel before the next payment if you no longer want Premium. Ending a yearly plan early is covered under Free and Premium above.
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We may refund a payment in an exceptional case, and we will where the law requires it. Email
[email protected] from the address on your account.
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Bought in the phone app (coming soon to Apple and Android): Google Play or the App Store handles refunds under their own rules.
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When a refund goes through, Premium and its renewals are cancelled and extra firearms are archived (never deleted).
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Nothing here limits your rights under the Consumer Protection Act or the Electronic Communications and Transactions Act.
Availability
We work to keep Field Competent available and your records safe, but we cannot promise it will always be available or free of errors. If your signal drops while you are using it, what you log is saved and syncs once you are back online. The phone app, coming soon to Apple and Android, will also work fully without signal.
Liability
To the extent the law allows, we are not liable for indirect or consequential loss, or for loss caused by relying on reminders, limits or calculations instead of your own checks. Our total liability to you is limited to what you paid us in the last 12 months.